Help and Questions

Frequently Asked Questions

Are Tressify products made from real human hair?

Yes. We offer premium-quality 100% human hair products unless otherwise specified in the product description.

Can I wash my hair extensions or wig?

Yes. Use a mild sulfate-free shampoo and conditioner. Allow the hair to air dry naturally for best results. Be Gentle as your own hair.

Can I style the hair using heat tools?

Yes. Our human hair products can be curled, straightened, and styled using heat. Always use a heat protectant and moderate temperatures.

How long do Tressify products last?

With proper care, our human hair products can last 12 months or longer, depending on usage and maintenance.

Can I color or bleach the hair?

Since the products are made from real human hair, they can generally be colored by a professional stylist. However, we recommend consulting a hair expert before any chemical treatment.

Do you offer Cash on Delivery (COD)?

Availability of COD depends on your delivery location and order value. Please contact support.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days across India.

Can I return a used wig or hair extension?

No. Due to hygiene reasons, used or worn products cannot be returned or exchanged.

Do you offer international shipping?

Yes. We ship to selected international destinations. Shipping charges and delivery timelines vary by country.

How do I choose the right color?

You can contact our support team on WhatsApp or email for personalised color matching assistance before placing your order, Or feel free to take appointment with expert for personal session based on area availability.